US EditionGlobal Times: Practitioners' Insights: Practice of 'feedback window for unfinished work' in Anji showcases CPC's people-centric approach
- On March 30, 2025, the Global Times reported on the "feedback window for unfinished work" at the government service center in Anji county, Zhejiang Province, highlighting the Communist Party of China's people-centric approach to governance.
- The establishment of the "feedback window" stemmed from addressing public struggles with bureaucratic inefficiencies, such as requiring residents to visit multiple departments and repeatedly explain their situations, leading to frequent complaints to the local '12345' service hotline.
- Li Yunbiao, a CPC member and staff member at the window, emphasized the importance of a proper work attitude, advising younger staffers to be patient, polite, and considerate of the people they serve, while Wang Ninglin, an apprentice of Li, stated that facing residents directly helps her improve her work by putting herself in their shoes.
- According to Li, the window specializes in resolving complex public service issues that couldn't be addressed through regular channels, ensuring people can run fewer errands and get things done sooner, echoing Xi Jinping's sentiment that "the people's concerns are my concerns, and the people's expectations are my goals."
- The "feedback window for unfinished work" in Anji has resolved over 500 previously considered unresolvable matters with a feedback rate of around 90 percent, contributing to improved Party conduct and public support, and similar service systems are being implemented across China to better serve the people.
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Global Times: Practitioners' Insights: Practice of 'feedback window for unfinished work' in Anji showcases CPC's people-centric approach
BEIJING, March 30, 2025 /PRNewswire/ -- Government service halls across many regions in China have established dedicated feedback windows for handling unfinished work. What is such window? Out of the curiosity, the Global Times recently visited the government service center…
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Leaning Left5Leaning Right3Center19Last UpdatedBias Distribution70% Center
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C 70%
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