US EditionYes To Coupons, No To Robots: Shoppers Sound Off About Grocery Technology
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Yes To Coupons, No To Robots: Shoppers Sound Off About Grocery Technology
Robots roaming the aisles. Helpful employees replaced with chatbots. And stores that use technology to learn more about you than you’re comfortable sharing. Welcome to grocery shopping in 2025. Some shoppers are welcoming the changes – but others aren’t so sure. The SPAR Group asked shoppers what technology is helpful to them, and what’s kind of creepy. Its “2025 Shopper Insights Survey” found that “tech can improve their experiences via coupons…
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