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Woman used aliases to steal $266K in Home Depot credit, police say

Tracy A. James pleaded guilty to a scheme involving over 1,700 fraudulent returns, resulting in $266,699 in stolen store credit and ordered restitution and jail time.

  • On Feb. 27, Tracy A. James pleaded guilty to one count of telecommunications fraud and was sentenced to five years of community control, 180 days in Medina County Jail, and 100 hours of service.
  • The scheme dated back to 2018 and involved more than 1,700 fraudulent transactions at multiple Home Depot stores in Ohio and Kentucky, investigators said James used counterfeit driver's licenses and aliases to obtain store credit.
  • Investigators determined the scheme generated about $266,699, with Medina Township police and Home Depot's organized retail crime investigators presenting the case to the Medina County Prosecutor's Office.
  • The Medina County Prosecutor's Office secured an indictment on telecommunications fraud, while co-defendant April Mathis turned herself in on March 5 and remains on house arrest until her June 1 court appearance.
  • The scale of the scheme — more than 1,700 transactions — highlights organized retail crime, and USA TODAY contacted James's and Mathis' attorneys and Home Depot on March 10 but received no response.
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WKYC broke the news in Cleveland, United States on Thursday, March 5, 2026.
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