US EditionHolidaymaker 'Marched Off Jet2 Plane Like Criminal' After Telling Staff She Was Anxious Flyer
- On May 26, 25-year-old Beth Milligan, who suffers from anxiety around flying, was removed from a Jet2 flight at Glasgow Airport while heading to Alicante on a £1,300 holiday alongside her partner, Declan Gillen.
- Her removal followed standard Jet2 medical protocols after she reported anxiety and recent muscular chest pain, and MedAire advised she was 'not fit to fly', which Jet2 accepted as cause for denying boarding.
- Beth told cabin crew her chest discomfort was muscular and not serious, but they labelled her a 'medical liability', repeatedly ordered her off, and a manager escorted her from the aircraft amid accusations of discrimination.
- Jet2 stated their priority is customer health and safety, confirmed Beth was deemed unfit to fly after consulting MedAire, while Beth claims she was 'marched off like a criminal' and demands a full refund due to losing her holiday.
- Beth and her partner could not board alternative Jet2 flights and will not be refunded, leaving unresolved impacts from the flight denial and raising issues around handling nervous flyers with recent health concerns.
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Coventry Telegraph+2 Reposted by 2 other sources
Anxious flyer 'marched off' flight 'like a criminal'
Beth Milligan was due to fly to Spain for a four-day break when she confided in staff about feeling anxious about the flight
·Coventry, United Kingdom
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