Why the Valuation Office Agency isn't value for money

Why the Valuation Office Agency isn't value for money

Another day, another dispiriting quangocracy revelation. This time the spotlight is on the Valuation Office Agency, whose performance has been rapidly declining year on year – while complaints about the organisation have skyrocketed. Freedom of Information data received by the TaxPayers’ Alliance shows that call wait times have more than doubled over the last three