US EditionWhy IT Support Should Be Proactive, Not Reactive
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Why IT Support Should Be Proactive, Not Reactive
In most workplaces, IT support isn't on anyone’s radar until something breaks. The internet might crash, a server might fail, or a cyberattack could strike. When that happens, the IT team steps in to fix the problem and restore operations.This approach, however, isn't the most effective way to manage IT. More businesses are recognizing the value of being proactive, identifying and addressing issues early to avoid downtime, stress, and expensive …
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