When MVNOs fight back: T-Mobile faces fallout from its own offering

T-Mobile's Early Partner Accuses Carrier of Failing Promises

T-Mobile used to be the scrappy underdog compared to other giant carriers like AT&T and Verizon. However, ever since it acquired Sprint, T-Mobile has gone out of its way to ruin its reputation and trust among customers. And now, it looks like MVNE Roccstar Wireless is having a fallout with T-Mobile as well. MVNE fallout with T-Mobile Back in 2024, T-Mobile launched an offering called “Your Name, Our Wireless.” The goal of this program was to con…

Major MVNO Customer May Part Ways with T-Mobile’s Backend Provider

T-Mobile’s backend service provider for mobile virtual network operators (MVNOs) may soon lose its most prominent client, signaling a potential shift in the MVNO landscape. According to a report by Light Reading, a leading MVNO customer is contemplating a move away from T-Mobile’s Mobile Virtual Network Enabler (MVNE) platform. This development could have significant implications for T-Mobile’s role in supporting MVNOs, which are companies that …

When MVNOs fight back: T-Mobile faces fallout from its own offering

A year into T-Mobile's MVNE program, one of its earliest partners raises concerns — and asks for compensation over unmet expectations.