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What We Can Learn from the First Digital Services Act Out-of-Court Dispute Settlements?
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What We Can Learn from the First Digital Services Act Out-of-Court Dispute Settlements?
It’s been three years since Europe’s Digital Services Act (DSA) came into effect, a sweeping set of rules meant to hold online platforms accountable for how they moderate content and protect users. One component of the law allows users to challenge online platform content moderation decisions through independent, certified bodies rather than judicial proceedings. Under Article 21 of the DSA, these “Out-of-Court Dispute Settlement“ bodies are int…
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