US EditionWhat is a Customer Loyalty KPI?
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What is a Customer Loyalty KPI?
On a scale of 1 to 100, how nervous are you to attend a team meeting, where you have to present the company’s loyalty program progress? Off the charts? Well, not anymore! Instead of telling you to calm down, we’ll show you what customer loyalty metrics (a.k.a Loyalty Program KPIs) to measure, and how(!) to measure them, so you’ll always have a clear picture, and even clearer stats to present! In this article, we’ll also break down which KPIs ar…
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