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WeTransfer ToS Adding 'Machine Learning' Caused Freakout

NETHERLANDS, JUL 15 – WeTransfer removed AI training references from its terms after users expressed privacy concerns, clarifying it does not use uploaded files for AI model training or commercialization.

  • On Tuesday, WeTransfer updated its terms of service with a clause granting it a royalty-free license to use user content for operating and improving the service.
  • The change, originally intended to cover potential AI use in content moderation, caused confusion and outrage among creative professionals who feared their files might be used to train AI models.
  • WeTransfer quickly clarified it does not use or sell user files for AI training, removed references to machine learning, rewrote the clause for clarity, and reassured users of their content ownership.
  • As of August 8, the revised terms take effect, limiting content use to service operation and improvement under the privacy policy and excluding reproduction or public display rights previously included.
  • This incident mirrors a similar backlash Dropbox faced in 2023 and highlights ongoing user distrust about how cloud services handle data, particularly regarding AI development.
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Lean Right

The update of the conditions of use of the platform has sown the trouble, as users fear that their files will be exploited to feed models of artificial intelligence.

·Paris, France
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Lean Right

If you share files through WeTransfer, you grant the company the right to train an AI program to detect malicious or illegal files, the Dutch company wrote in its new terms of service. However, after media reports, that passage was removed. "No," the company now emphatically states. "We do not use your files to train AI programs." WeTransfer says it hasn't done so, but only considered doing so. Despite the new terms, nothing changes how WeTransf…

·Netherlands
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Center

The file transfer website has clarified the doubt and changed its conditions: it will not use loaded content for artificial intelligence training.

·Madrid, Spain
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Die Presse broke the news in Vienna, Austria on Tuesday, July 15, 2025.
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