Big changes are coming to Wendy’s drive-thru

Big changes are coming to Wendy’s drive-thru

The change is coming to up to 600 restaurants across the country.

Wendy’s adding AI voice assistant to take drive-thru orders — and customers slam the tech: ‘They suck so badly’

Wendy's will implement artificial intelligence to take orders in the drive-thru at many locations by the end of 2025, CEO Kirk Tanner revealed during the company’s fourth-quarter earnings call on Thursday, Feb. 13.

Wendy’s customers have mixed feelings about new AI-powered drive-thrus

500 to 600 Wendy’s restaurants will have AI order takers at drive-thrus by the end of 2025

Wendy’s Plans Major Tech Investments to Improve Restaurant Order Accuracy and Speed and Accelerate Global Expansion

Wendy’s is expanding its investment in digital and AI-driven technology as part of its broader strategy to enhance operational efficiency, improve customer experience, and support long-term growth. In 2023, the company allocated over $53 million to digital initiatives, including AI-powered ordering systems, self-service kiosks, and mobile app enhancements. For 2025, Wendy’s plans to more than double its capital expenditures to between $100 milli…

Major Changes Coming to Louisiana Fast-Food Drive-Thru Lines

Big changes are coming to some of your favorite fast-food drive thru restaurants. Those changes should minimize human error and get your food out faster.

Wendy’s customers bitter over ‘garbage’ decision to employ AI bots — but some are relieved – UK Times

Sign up to IndyEat’s free newsletter for weekly recipes, foodie features and cookbook releases Get our food and drink newsletter for free Get our food and drink newsletter for free Wendy’s is employing AI bots at its drive-thrus — and customers have mixed feelings about it. The CEO of Wendy’s, Kirk Tanner, discussed the company’s move to use AI to take drive-thru orders during an earnings call last Thursday. According to Tanner, there are 100 U.…