Water companies told to refund £260m to customers for poor performance

Thames Water scores worst environment rating after Swindon incidents

Thames Water has been labelled England's worst-performing water company after recording more than double the number of serious pollution incidents…

Southern Water told to improve as pollution record hits Environment Agency rating

Southern Water has been told it must improve after a sharp rise in pollution incidents dragged down its latest environmental performance score.

English water firms get lowest environmental rating since records began

Companies were ranked on a scale of one to four stars by the Environment Agency. Out of a maximum score of 36 stars, the nine water firms in England scored a total of 19.

Water companies league of shame - see how yours ranks for sewage spills

Water companies in England have recorded their worst environmental performance in over a decade as part of a scathing assessment published by the Environment Agency (EA). All but one water company was rated as “requiring improvement” for its environmental performance in 2024, which means they received one or two stars out of four. Collectively water companies received 19 out of a possible 36 stars, which is the lowest performance since the exerc…

Water firms’ environmental performance sinks as serious pollution cases up 60%

The Environment Agency has called for a fundamental shift in culture and behaviour from English water firms in the light of ‘poor’ results.

English water firms get lowest environmental rating since records bega

English water companies have collectively been given the lowest environmental rating by the Environment Agency (EA) since records began. Companies were ranked on a scale of one to four stars. Out of a maximum score of 36 stars for all nine companies, the firms together scored 19, the lowest since the EA began monitoring. The only utility to receive the highest four-star rank was Severn Trent, the agency said in its annual performance assessment.…