More than 60,000 customers to be refunded after Virgin Australia pricing error

Virgin Australia: 61,000 customers to receive refund as airline admits overcharging passengers in major error

61,000 customers to receive refund as Virgin Australia admits overcharging passengers in major error - Virgin Australia has announced it will refund 61,000 customers who were overcharged for itinerary changes during a five-year period

Virgin to refund 61,000 customers after pricing error for flights

Virgin Australia has offered to refund 61,000 passengers after a pricing error saw the airline overcharge for flights across five years.

Refunds for flyers after airline's overpricing error

If you’ve flown Virgin in the past five years, you may be eligible for a refund of around $55. (Darren England/AAP PHOTOS) By Alex Mitchell and Farid Farid An error in Virgin Australia’s booking system has overcharged thousands of flyers, with consumer advocates blaming the lack of competition for travellers being taken for a ride. About 61,000 travellers will get partial refunds averaging $55 for the error that occurred between April 2020 and M…

Virgin Australia to refund 61,000 customers it overcharged

The airline has apologised after it found a system error that led to it overcharging customers between 2020 and 2025.

Virgin to refund 61,000 passengers for ticket change errors

Virgin Australia is offering refunds to more than 60,000 passengers who were overcharged for itinerary changes, dating back to April 2020.

'We sincerely apologise': Virgin to refund 61,000 overcharged customers

Customers were overcharged when changes were made to their itineraries, according to a spokesperson from Virgin Australia.