US EditionViolence and abuse against retailers falls by a fifth, but ‘unacceptably high’
Violence and abuse against retail workers fell 20% last year but physical attacks held steady at 118 per day, with theft costing retailers nearly £400 million.
- The BRC's annual crime report found that last year violence and abuse against retail workers fell by a fifth, with incidents dropping from 2,000 to 1,600 a day but still far above the pre-pandemic 455 a day.
- The BRC found theft remained dominant with 5.5 million detected shoplifting incidents last year, costing retailers nearly £400 million, and organised gangs increasingly targeting high-value, easily resold goods.
- Incidents involving physical violence remained steady, with about 36 weapon incidents daily, despite retailers spending over �5 billion and police ratings rising to 13%.
- Lawmakers are set to create a standalone offence for assaulting a retail worker and remove the 200 threshold for low-level theft, Usdaw cautioned.
- Retail leaders urged joint action as retailers, the police and government must share data and target prolific offenders, while Usdaw evidence shows two thirds of attacks stem from theft, causing harm to workers.
17 Articles
17 Articles
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Signs are emerging that the UK's prolonged surge in retail crime may finally be easing, according to industry data and reports from major retailers. After years of rising theft, abuse and violent incidents in shops across Britain, new figures suggest a modest improvement in some areas, even as the overall problem remains severe and continues to worry businesses and workers. Early Signs The Crime Surge May Be Slowing Retailers have reported a dec…
Evening Standard
Violence and abuse against retailers falls by a fifth, but ‘unacceptably high’
Incidents involving physical violence against retail staff remained largely unchanged from the previous year, at 118 per day, the BRC reported.
UK retail violence down 20%, still near record levels
New data from the British Retail Consortium shows that while violence and abuse in UK retail have declined year on year, incidents still average around 1,600 per day.The post UK retail violence down 20%, still near record levels appeared first on Retail Insight Network.
Violent attacks on shop staff fall by a fifth but remain ‘unacceptably high’
Violence and abuse against shop workers declined by a fifth last year, but retail leaders say crime levels remain far higher than before the pandemic and continue to pose a serious threat to staff safety. New figures from the British Retail Consortium (BRC) and Sensormatic Solutions show there were 1,600 incidents of violence and abuse against retail workers every day in 2024/25, down from 2,000 daily incidents the previous year. That equates to…
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