US Social Security weighs phone service cuts, report says
- Beginning March 31, the Social Security Administration will require online or in-person identity proofing for claims made over the phone to combat fraud risk, as cited by the Social Security Administration.
- The agency will eliminate changes to banking information over the phone due to wire fraud concerns, as noted on SSA's website.
- SSA Acting Commissioner Leland Dudek stated that fraud prevention measures will ensure the agency pays the right person the right amount at the right time.
- Some critics believe the changes will disrupt services and threaten Americans' access to benefits, prompting Dudek to assure monitoring of the situation.
62 Articles
62 Articles


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