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United Airlines Failure Traps Wheelchair Rugby Team in Air Travel Hell ⁣⁣

Summary by New Mobility

The Portland quad rugby team and members of three other teams, about 20 wheelchair users in all, were booked on a United Airlines flight from Louisville to Chicago Sunday night. We gave United hours of direct advance notice and told the gate staff we would need multiple aisle chairs and multiple staff to board. They didn’t listen.⁣⁣ What ensued over the next 12 hours was the single worst… Source

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United Airlines Failure Traps Wheelchair Rugby Team in Air Travel Hell ⁣⁣

The Portland quad rugby team and members of three other teams, about 20 wheelchair users in all, were booked on a United Airlines flight from Louisville to Chicago Sunday night. We gave United hours of direct advance notice and told the gate staff we would need multiple aisle chairs and multiple staff to board. They didn’t listen.⁣⁣ What ensued over the next 12 hours was the single worst… Source

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New Mobility broke the news in 14 days ago on Tuesday, February 18, 2025.

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