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United Airlines Chatbot Gave Wrong Travel Credit Info

United Airlines apologized after its chatbot wrongly told a customer her $200 travel credit lasted five years instead of one, studies show errors are common.

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United Airlines Chatbot Gave Wrong Travel Credit Info

United Airlines apologized after its chatbot wrongly told a customer her $200 travel credit lasted five years instead of one, studies show errors are common.

3 days ago·San Francisco, United States

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Hoodline broke the news in San Francisco, United States 3 days ago on Friday, September 18, 2026.

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United Airlines Chatbot Gave Wrong Travel Credit Info

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United Airlines Chatbot Gave Wrong Travel Credit Info

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