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All Orders Cancelled as Administration Forces Closures of UK Retailer After 19 Years

BDO said joint administrators were appointed after Zavvi’s financial position worsened, and customers were told to seek refunds through banks or card providers.

  • On Monday, October 12, 2026, entertainment retailer ZavviGroup Ltd entered administration, with insolvency firm BDO LLP appointing Chris Skey and Kerry Bailey as joint administrators.
  • Zavvi stopped trading "with immediate effect," according to the notice from BDO, as the company faced financial instability that forced cancellation of all outstanding orders and pre-orders.
  • Customers awaiting orders are advised to contact their banks, card issuers, or payment providers to request chargebacks or submit claims under Section 75 of the Consumer Credit Act.
  • BDO created a dedicated email address for customer enquiries, though the firm stated it "will not ordinarily be able to provide individual responses" to questions already covered in the FAQ.
  • While administration offers a path toward sustainability, the future of Zavvi remains uncertain, marking a potential loss for collectors of Blu-rays, 4K movies, and merchandise from LEGO and Star Wars franchises.
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21 Articles

The Herald ScotlandThe Herald Scotland
+5 Reposted by 5 other sources
Lean Left

All orders cancelled as administration forces closures of UK retailer after 19 years

UK entertainment retailer Zavvi has ceased trading after falling into administration for a second time.

·Glasgow, United Kingdom
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Oxford MailOxford Mail
+3 Reposted by 3 other sources
Center

Major UK retailer in administration as 'significant' number affected

All jobs are at risk after a major UK retailer collapsed into administration.

·Oxford, United Kingdom
Read Full Article
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Daily Express broke the news in London, United Kingdom on Monday, October 12, 2026.
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