US Edition‘Trust me, I'm an algorithm’: How fintech is rebuilding customer confidence in the age of AI
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‘Trust me, I'm an algorithm’: How fintech is rebuilding customer confidence in the age of AI
The financial services industry has always been built on trust. Artificial intelligence is editing the rulebook on what that means. As banks and fintechs are pushing to deploy AI across everything from fraud detection to personalized recommendations, they’re discovering that customers’ definition of trustworthiness has evolved far beyond traditional metrics like security and reliability. Today’s consumers want to know not just that their money i…
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