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Concerns Voiced over NorthLink Passengers Mistreating Staff and Vessels

Stuart Garrett, managing director of NorthLink Ferries, warned on May 29, 2025, that anti-social passengers face travel refusal or criminal charges.
Garrett issued the warning after reports of anti-social behaviour onboard, including incidents in cabins, surfaced during a transport forum question by chairwoman Moraig Lyall.
Mr Garrett stated his staff should not endure such actions and confirmed they maintain records of these incidents, while Lyall expressed concern over the negative impact on staff and vessels.
Lyall expressed concern over the recent incidents of unacceptable conduct, highlighting that such behaviour negatively impacts both passengers and the staff working to maintain a positive environment on the vessels.
This situation implies stricter enforcement and possible police involvement to protect ferry staff and ensure a safe travel environment for passengers.

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