Transcription of calls in real time: the best solutions with artificial intelligence

Imagine having an invisible assistant who takes notes for you while talking on the phone. He doesn’t get tired, he doesn’t forget details and, at the end of the conversation, he already has a summary ready with the key points. That’s exactly what real-time phone transcription solutions do today, and they go far beyond converting voice into text: now they also understand, analyze, and even detect emotions. The most advanced tools incorporate arti…