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This Is What Poles Think About Robots in Stores. There's a Study.

Nearly 80 percent of Poles would not oppose the use of humanoid robots in stores, according to a study by UCE Research and Brave Mind Fighters. However, most would be reluctant to entrust robots with advising on product selection or handling complaints.
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Nearly 80% of Poles accept humanoid robots in stores, but mainly for simple tasks. However, customers don't want machines to advise on purchases, process returns, or handle complaints.

Nearly 80 percent of Poles would not object to the use of humanoid robots in stores, according to a study by UCE Research and Brave Mind Fighters. However, consumers are most receptive to simple tasks, such as providing information about price, ingredients, or product availability. They are significantly less likely to want robots to advise on product selection or handle complaints.

Nearly 80% of Poles agree that robots should perform some tasks in stores. Simple tasks, such as providing information about product prices and availability or replenishing shelves, are the most popular.

·Poland
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Nearly 80% of Poles would not object to the use of humanoid robots in stores, according to a study by UCE Research and Brave Mind Fighters. However, most would not want to entrust robots with advising on product selection or handling complaints. The study's authors noted that 79.6% of participants agreed that at least some tasks should be performed in stores. The article "Report: Nearly 80% of Poles Would Accept the Use of Humanoid Robots in Sto…

Nearly 80 percent of Poles would not oppose the use of humanoid robots in stores, according to a study by UCE Research and Brave Mind Fighters. However, most would be reluctant to entrust robots with advising on product selection or handling complaints.

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Business Insider (Poland) broke the news on Sunday, September 6, 2026.
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