The risk for AI creating "efficient inefficiency"

The risk for AI creating "efficient inefficiency"

If AI is used to carry out “bullshit tasks”, it will lead at most to “efficient inefficiency”. There’s much hype about the efficiency of artificial intelligence. But technology adoption is not simply a technical process. Organisations must look beyond existing tasks and consider how they should change, two researchers at University of Leeds argue in a report published in Journal of Business Research and presented in LSE Business Review. “The cen…

Efficient Inefficiency: Organisational challenges of realising economic gains from AI

Organisations are increasingly using artificial intelligence (AI). Where AI performs productive tasks more efficiently than humans, organisations will…