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The reality of AI's promise to curb older adults' loneliness

Summary by Fortune
Brenda Lam uses an AI chatbot at least once a week. For the 69-year-old retired banker from Singapore, the chatbot brings her peace of mind.  “It motivates me,” says Lam, who communicates with AMI-Go, created by and in partnership with Singapore University of Technology and Design (SUTD) and Lions Befrienders, a social service organization to support older adults.  When Lam speaks with the bot, she usually asks questions to get suggestions and i…

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Fortune broke the news in New York, United States on Saturday, May 31, 2025.
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