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The DWP forced a deaf claimant to have a PHONE interview for his PIP
In a distressing turn of events, the Department of Work and Pensions (DWP) has come under fire for its handling of benefit claim processes, particularly concerning deaf and disabled people. A profoundly deaf man seeking benefits found himself in a frustrating and discriminatory situation when the DWP scheduled a phone interview for his Personal Independence Payment (PIP) claim, despite his inability to engage in audio-only conversations. DWP pho…
·United Kingdom
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