Building A Culture Of Trust, Feedback, And Coaching

Building A Culture Of Trust, Feedback, And Coaching

Imagine a workplace where trust fuels growth, feedback sparks transformation, and coaching turns potential into performance. In this article, Lisa Armstrong, ECI’s senior director of global learning and development, shares actionable insights into principles that can be game-changers for any business. Here are key takeaways: Trust is the foundation – Employees are more willing to accept feedback when they believe you care about their success. T…

The Art of Connection in Workers’ Compensation: Generational Trust

Leadership Link When building trust in workers’ compensation, connection is the foundation for what comes next. When an injured worker is navigating pain, paperwork, and uncertainty, how we show up as humans matters just as much as how we show up as professionals. Connection is the catalyst that allows trust to build, clarity to land, and forward momentum to take hold. Whether we are in person, on a video call, or speaking over the phone, our ap…