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The AI Notetaker Wars Heat Up: How Read AI and Lucidya Are Redrawing the Lines Between Meeting Intelligence and Customer Support
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The AI Notetaker Wars Heat Up: How Read AI and Lucidya Are Redrawing the Lines Between Meeting Intelligence and Customer Support
At Web Summit Qatar this February, two companies operating in adjacent but increasingly overlapping territories made their ambitions clear. Read AI, the Seattle-based meeting intelligence company, and Lucidya, a Saudi Arabia-headquartered customer experience platform, each laid out visions for how artificial intelligence will reshape the way businesses capture, interpret, and act on conversations — whether those conversations happen in a boardro…
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