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Telus Offering Hundreds More Buyouts Amid Shift to Self-Serve Options
The buyouts are part of Telus’s effort to shift towards digital and self-serve customer solutions amid industry changes, affecting about 700 employees nationwide, union says.
- On Jan. 9, 2026 The Canadian Press reported Telus Corp. offered voluntary severance packages to about 700 employees, including 500 unionized, targeting Telus Business Solutions operations in British Columbia, Alberta, Ontario and Quebec.
- Company spokeswoman Sacha Gudmundsson said the packages are part of the same voluntary separation program Telus Corp. implemented in 2025, tied to rapid industry transformation and a push for more digital, self-serve solutions that began last year.
- Last February Telus offered buyout packages in two waves, including 545 employees then another 560 workers shortly after, and in 2024 told around 150 call-centre employees to relocate or reapply.
- Michael Phillips warned the offers are `part of a decade-long decimation of its Canadian workforce` and said cuts will harm communities, the Canadian economy, and worsen Canadians dissatisfied with telecom service.
- Workers have less than two weeks to decide until Jan. 21, and Telus expects few acceptances, may limit departures, with packages exceeding Canada Labour Code requirements.
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Telus offers a new series of voluntary departures to several hundred employees as part of the company's campaign launched last year for more autonomous solutions.
·Montreal, Canada
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Telus Job Cuts Don’t Stop: Union Says Hundreds Offered Buyouts
Telus is offering another round of voluntary severance packages to Canadian workers, a move the union representing many of those employees says will lead to more job losses and weaker service for customers. According to the United Steelworkers, nearly 700 workers across the country have been offered voluntary severance packages, including more than 500 union
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Total News Sources11
Leaning Left3Leaning Right1Center3Last UpdatedBias Distribution43% Left, 43% Center
Bias Distribution
- 43% of the sources lean Left, 43% of the sources are Center
43% Center
L 43%
C 43%
14%
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