Telstra fined millions for dudding thousands of customers

Telstra Ordered to Pay $18 Million to Customers Switched to Lower Internet Speeds

The Federal Court has ordered telecommunications giant Telstra to pay $18 million for breaching Australian Consumer Law by transferring almost 9,000 customers to lower speed plans without notifying them. According to the Australian Competition and Consumer Commission (ACCC), Telstra had moved 8,897 “Belong” customers from a plan with a maximum uploaded speed of 40 Mbps to one with only half that during October and November 2020. Despite the exac…

Telstra fined millions for dudding thousands of customers

Telstra has been fined millions of dollars and ordered to pay millions more in compensation for misleading ...

Telstra agrees to $18M penalty in ACCC case over Belong speeds

Save (0) Please login to bookmarkClose Username or Email Address Password Remember Me Telstra has been ordered to pay $18 million in ACCC proceedings, after a court found the telco misled thousands of broadband customers about the speed of its budget internet provider Belong. Subscribe to Lawyerly to access this article.Already a subscriber? Username or Email Address Password Remember Me Lost your password? …

Telstra handed $18m fine

Telstra has been slapped with an $18 million fine after it halved the upload speeds of almost 9,000 customers without telling them.

Australia fines Telstra $12 million for misleading customers on internet speed

(Reuters) -Telstra, Australia's no.1 telecom firm, has been fined A$18 million ($11.87 million) by the Federal Court for lowering internet speed plans for about 9,000 customers without informing…

Telco fined $18m for secret speed cuts

The telco giant wrongly changed internet plans for nearly 9000 customers without telling them, a move the consumer watchdog said was “misleading”.