Technology for a more sustainable and inclusive tourism: a road map for the future of the sector

In recent decades, technology has profoundly transformed the tourism industry. From the digitization of reservations to the improvement of the customer experience, its impact has been key to modernizing processes, streamlining operations and expanding access to travel. However, current challenges demand that technological innovation go much further: now, the focus is on how it can directly contribute to solving structural challenges such as over…