Target slows store theft, but at a cost to shopping experience

Target slows store theft, but at a cost to shopping experience

Keeping rows of products behind plexiglass, among other theft deterrents, could eventually drive shoppers out of stores or leave them feeling alienated, loss prevention experts say.

Target slows store theft but at cost to shopping experience

Asset protection experts say more innovation instead of familiar locked-up products is what will help retailers keep shrink like shoplifting at bay without also deterring customers.