T-Mobile Customers Who Made Account Changes May Have Lost a Perk

T-Mobile Users Hit With $96 Charge Alert After Losing DashPass Perk

For a long time, T-Mobile, the “Un-carrier,” was characterized by loading its plans with perks. However, it is currently confusing and frustrating a portion of its customer base. Many T-Mobile subscribers who qualified for a free DashPass by DoorDash subscription are now receiving sudden text alerts claiming their line is no longer eligible for the benefit. The core issue: these customers insist they have made no changes to their qualifying plan…

T-Mobile’s DashPass Fallout: Perk Revocations Spark Customer Outrage

In a move that has left many subscribers frustrated, T-Mobile has begun revoking its popular free DashPass perk for select customers, signaling a potential shift in how the carrier manages its array of bundled benefits. The perk, which provides a year of complimentary DoorDash DashPass—offering zero delivery fees and reduced service fees—has been a key draw for T-Mobile’s Magenta plans. But recent notifications via SMS have informed some users t…

T-Mobile customers who made account changes may have lost a perk

A T-Mobile text says the DashPass offer is ending prematurely.

T-Mobile customers are getting an unexpected alert that their DashPass perks are gone

Credit: Joe Maring / Android Authority TL;DR Some T-Mobile users are receiving a text message from the carrier saying that their line is no longer eligible for the DashPass by DoorDash benefit. The message warns that if you don’t switch to an eligible plan or cancel the DashPass subscription, you’ll automatically be charged $96 per year plus tax until you cancel. These users claim that they have made no changes to their plans. Back in July, T-M…