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Did Swiggy Increase Their Platform Fee From ₹12 to ₹14? What We Know

Swiggy raised its platform fee by Rs 2 to Rs 14 to leverage festive season demand and offset widening losses, with fees up 600% since April 2023, analysts said.

  • Ahead of the festive season, Swiggy increased its platform fee to Rs 14, citing a rise in customer transactions and a Rs 2 hike for orders.
  • Since April 2023, Swiggy has raised its platform fee from Rs 2 to Rs 6 in July 2024 and Rs 10 in October 2024 after demand experiments around last year's New Year celebrations.
  • The 600% increase over just over two years, with over 2 million orders daily, generates crores in additional income for Swiggy.
  • Swiggy's Q1 FY26 results showed losses widening sharply, with a Rs 1,197 crore net loss nearly double the Rs 611 crore loss from the previous year, driven by Instamart's deepening financial strain.
  • Critics note that duopoly commission rates up to 35 force restaurant owners to inflate menu prices, making online orders over 50 per cent costlier than dining in, critics say.
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Social News XYZ broke the news in on Friday, August 15, 2025.
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