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Surge in Wendy's complaints exposes limits to consumer tolerance of unstable prices

  • Wendy's clarified their "dynamic pricing" strategy, aimed at benefiting customers and crew members, distinguishing it from "surge pricing" during peak demand.
  • Amid societal backlash over increased menu prices during busy hours, consumer sensitivity to price variations, particularly in fast-food chains like Wendy's, was highlighted.
  • Experts note dynamic pricing has deep roots within industries like airlines and online retail, fluctuating prices based on market conditions and demand.
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Surge in Wendy's complaints exposes limits to consumer tolerance of unstable prices

A social media backlash to media reports that said fast-food chain Wendy’s had plans to increase menu prices during its busiest hours shows a limit to where, when and for

·United States
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  • 46% of the sources lean Left, 46% of the sources are Center
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abc News broke the news in United States on Wednesday, February 28, 2024.
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