Starbucks Brews up AI to Support Baristas, Not Replace Them

Starbucks' new game plan to roll out AI chatbots at cafes could serve as a 'litmus test' for the industry, analyst says

As Starbucks continues its “get back to Starbucks” plan to revive slumping sales, the company announced it will implement an OpenAI-powered chatbot to remind baristas of drink recipes and assist them with equipment troubleshooting. Analysts told Fortune the move could help streamline hiring and efficiency, but it also carries with it the pitfalls of AI, including the potential for hallucinations and outages.  Starbucks is betting on AI to give i…

Starbucks brews up AI to support baristas, not replace them

: Customers weren’t sold on automation, so the search for ROI continues

Starbucks AI assistant, powered by Microsoft, aims to help baristas ...

Starbucks to roll out Microsoft Azure OpenAI assistant for baristas

Starbucks will launch "Green Dot Assist" in stores in the U.S. and Canada in fiscal 2026.

Starbucks unveils generative AI assistant to support baristas

Starbucks has announced the launch of Green Dot Assist, a generative AI-powered virtual assistant designed to support baristas in real time.The post Starbucks unveils generative AI assistant to support baristas appeared first on Verdict Food Service.

Starbucks to deploy generative AI tool for associates

Starbucks Corp. will provide baristas in select stores with tablet-based access to artificial intelligence assistance for their jobs.