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StanChart CEO Seeks to Reassure Staff Members over 'Lower Value Human Capital' Comment

Bill Winters said the bank will give advance notice and redeployment help as it plans to cut close to 8,000 support roles.

  • Standard Chartered chief executive Bill Winters sent a memo to staff on Wednesday clarifying remarks about replacing "lower-value human capital" with artificial intelligence after triggering widespread backlash.
  • The Bank announced on Tuesday it would cut around 7,800 jobs, targeting more than 15% of back-office roles by 2030 as it ramps up automation to improve profitability.
  • Former Singaporean president Halimah Yacob criticized the "lower-value human capital" description on Facebook, with Standard Chartered employing around 82,000 people globally.
  • In his memo, Winters stated that where roles fall away, it reflects changes in the work, not the value of the people, promising "good clear notice" to affected employees.
  • Standard Chartered aims to boost its RoTE to more than 15% by 2028, with the efficiency drive expected to raise income per employee by around 20% during the same period.
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Standard Chartered boss says AI comments taken ‘out of context’ after backlash

The Asian-focused bank unveiled plans on Tuesday to cut around 7,800 jobs as it ramps up the use of AI across its operations.

·London, United Kingdom
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Business Times broke the news on Tuesday, May 19, 2026.
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