Amazon sues Perplexity over 'agentic' shopping tool
Amazon alleges Perplexity’s AI agent violates terms, harms shopping experience, and risks privacy, threatening Amazon’s ad revenue and sparking ongoing legal dispute.
- Perplexity AI accused Amazon of "bullying" after receiving a legal threat demanding it stop allowing users to make purchases on Amazon through its AI assistant Comet.
- Amazon said it has requested Perplexity remove Amazon from the Comet experience due to the "significantly degraded shopping and customer service experience it provides".
- Perplexity called Amazon's move a threat to user choice and the future of AI assistants.
83 Articles
83 Articles
Amazon sues Perplexity over ‘agentic’ shopping tool, accusing the AI startup of covertly accessing customer accounts - Tech Startups
Amazon accuses Perplexity of disguising its AI agent as a human shopper. Perplexity fires back, calling Amazon’s lawsuit an act of corporate bullying. The case spotlights a fast-growing clash over how AI “agents” interact with online platforms. AI startup Perplexity […] The post Amazon sues Perplexity over ‘agentic’ shopping tool, accusing the AI startup of covertly accessing customer accounts first appeared on Tech Startups.
Perplexity cries ‘bully’ over Amazon’s legal threats
Perplexity accused Amazon of “bullying” in a blog post Tuesday, responding to a cease-and-desist letter from the e-commerce site regarding its agentic shopping feature that makes purchases on users’ behalf.“This isn’t a reasonable legal position, it’s a bully tactic to scare disruptive companies like Perplexity out of making life better for people,” the post read. It argued that Amazon prioritizes serving ads, sponsored posts, and upselling user…
Amazon Demands That AI Browser Stop Automatically Shopping on Behalf of Users
With more money flowing into AI development than ever before, web browsers powered by autonomous “AI agents” are hitting the market like crazy. One of the most popular is Comet, offered by the startup Perplexity. Though Comet promises to organize your emails, summarize webpages, and automate your searches, it’s not without some glaring ethical and security flaws. And if you are reckless enough to use it for some online shopping, not even the wor…
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