Sirius XM found liable in New York lawsuit over subscription cancellations
- Sirius XM Holdings was found liable in a lawsuit by New York Attorney General Letitia James, for making subscription cancellations too difficult.
- Justice Lyle Frank stated that Sirius violated the federal Restore Online Shoppers' Confidence Act by making canceling subscriptions "clearly not as easy" as signing up.
- Sirius must change its cancellation practices and pay unspecified damages, while it plans to appeal the ruling.
18 Articles
18 Articles
Judge rules SiriusXM’s annoying cancellation process is illegal
Image: The Verge A New York judge has determined that SiriusXM’s “long and burdensome” cancellation process is illegal. In a ruling on Thursday, Judge Lyle Frank found SiriusXM violates a federal law that requires companies to make it easy to cancel a subscription. The decision comes nearly one year after New York Attorney General Leticia James sued SiriusXM over claims the company makes subscriptions difficult to cancel. Following an investiga…
SiriusXM Made It Too Tough For Customers To End Their Subscriptions, NY Judge Rules; Company Vows Appeal But Will Abide By FTC’s “Click-To-Cancel” Rule
Weeks after federal regulators announced a “click-to-cancel” rule for subscription businesses, a New York judge has ruled that SiriusXM made it too difficult for customers to end their service. New York State Supreme Court Justice Lyle Frank’s ruling, issued Thursday, upheld elements of a lawsuit filed against the satellite audio firm in 2023 by New York Attorney General Letitia James. In a post on X after Frank’s ruling, she wrote that the co…
Sirius XM Found Liable in New York Lawsuit Over Subscription Cancellations
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