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Sirius XM found liable in New York lawsuit over subscription cancellations

Sirius XM Holdings was found liable in a lawsuit by New York Attorney General Letitia James, for making subscription cancellations too difficult.
Justice Lyle Frank stated that Sirius violated the federal Restore Online Shoppers' Confidence Act by making canceling subscriptions "clearly not as easy" as signing up.
Sirius must change its cancellation practices and pay unspecified damages, while it plans to appeal the ruling.

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The Globe & Mail

Subscriptions are everywhere, and they are ruining our lives

U.S. regulators recently introduced a ‘one-click’ rule: it needs to be as easy to cancel their subscriptions as it is to sign up in the first place

4 months ago·Canada

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Seeking Alpha

SiriusXM made canceling subscriptions too hard for customers, NY judge rules

SiriusXM ruled to make canceling subscriptions easier after lawsuit. Company plans to appeal.

4 months ago·United States

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The Verge

Judge rules SiriusXM’s annoying cancellation process is illegal

Image: The Verge A New York judge has determined that SiriusXM’s “long and burdensome” cancellation process is illegal. In a ruling on Thursday, Judge Lyle Frank found SiriusXM violates a federal law that requires companies to make it easy to cancel a subscription. The decision comes nearly one year after New York Attorney General Leticia James sued SiriusXM over claims the company makes subscriptions difficult to cancel. Following an investiga…

4 months ago·United States

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Deadline

SiriusXM Made It Too Tough For Customers To End Their Subscriptions, NY Judge Rules; Company Vows Appeal But Will Abide By FTC’s “Click-To-Cancel” Rule

Weeks after federal regulators announced a “click-to-cancel” rule for subscription businesses, a New York judge has ruled that SiriusXM made it too difficult for customers to end their service. New York State Supreme Court Justice Lyle Frank’s ruling, issued Thursday, upheld elements of a lawsuit filed against the satellite audio firm in 2023 by New York Attorney General Letitia James. In a post on X after Frank’s ruling, she wrote that the co…

4 months ago·Los Angeles, United States

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Spectrum Local News

N.Y. court rules SiriusXM made it deliberately hard to cancel subscriptions

The company will now have to change its cancellation procedures in New York.

4 months ago·United States

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U.S. News

Sirius XM Found Liable in New York Lawsuit Over Subscription Cancellations

US News is a recognized leader in college, grad school, hospital, mutual fund, and car rankings. Track elected officials, research health conditions, and find news you can use in politics, business, health, and education.

4 months ago·New York, United States

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