Lanarkshire Family Slam Insurance After Gran Died 'Scared and in Pain' on Cruise Ship

Horror as British gran dies on dream cruise ship holiday around Africa

Now, her granddaughter is fighting for someone to take accountability for her beloved grandmother's death.

Gran died during cruise ship holiday after hospital 'ordeal'

Lorraine Russell, 62, from Scotland, died in Madagascar after suffering a heart attack on a Norwegian cruise

'My mum had heart attack on African cruise - she died scared and in pain'

Lorraine Russell, 62, from North Lanarkshire suffered a heart attack on a Norwegian Cruise Line trip around Africa in January 2024 - her family claim Direct Line travel insurance failed to find suitable hospital care in Madagascar

Family slam insurance after grandma dies 'scared and in pain' on Africa cruise

Lorraine Russell, 62, from North Lanarkshire, suffered a heart attack on a Norwegian cruise when insurers allegedly failed to find a suitable Madagascar hospital

Lanarkshire family slam insurance after gran died 'scared and in pain' on cruise ship

Lorraine Russell, 62, and her husband Craig, 64, were on a dream 20-day Norwegian Cruise Line trip when the grandmother-of-11 fell ill in January 2024.

British gran dies on dream holiday after insurer said 'everything will be okay'

Lorraine Russell, 62, died after suffering a heart attack on a cruise ship - her daughter had claimed the insurance provider failed to find a suitable hospital for her sick mum