Two Ivy League Institutions Select 3CLogic Voice AI and Contact Center Solution for ServiceNow to Transform IT Help Desks

Two Ivy League Institutions Select 3CLogic Voice AI and Contact Center Solution for ServiceNow to Transform IT Help Desks

/PRNewswire/ -- 3CLogic, the leading AI-powered contact center platform purpose-built for ServiceNow®, today announced that two globally recognized academic...

TBR Launches ServiceNow Ecosystem Report

HAMPTON, N.H. (May 29, 2025) Technology Business Research, Inc., is pleased to announce the launch of the ServiceNow Ecosystem Report, a comprehensive analysis of 10 of the leading consulting and services providers’ evolving relationships with cloud provider ServiceNow within the IT service management, customer service management, creator workflow, finance and supply chain workflow, and HR workflow segments.   The ServiceNow Ecosystem Report is …

ServiceNow Reveals AI-Powered CRM Advancements

ServiceNow announces AI-powered CRM updates with autonomous agents, unifying sales, service, and fulfillment to enhance customer experiences across lifecycle.

ServiceNow reimagines CRM for the AI era | CXO Insight Middle East

ServiceNow has unveiled the next milestone in its CRM designed to disrupt an industry long dominated by outdated, overbuilt systems. In a bold move to challenge the status quo, ServiceNow reimagines CRM for the AI era to sell, fulfill, and service on one unified platform to drive exceptional end‑to‑end experiences. AI‑powered CRM orchestrates work across departments for fast, seamless experiences across the entire customer lifecycle, reducing ti…

ServiceNow and Devoteam partner to modernise CRM across Europe and ME – Intelligent Tech Channels

ServiceNow and Devoteam, an AI-driven technology consulting firm, have announced a multi-year strategic partnership to accelerate CRM modernisation for businesses across Europe and the Middle East. The partnership brings together ServiceNow’s AI-fuelled Customer Service Management, CSM, Sales and Order Management, SOM, and Field Service Management, FSM capabilities with Devoteam’s AI-first digital transformation services to transform experiences…