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Royal Mail makes 'really important' change to postbox parcel delivery service

  • Royal Mail has introduced a new feature allowing customers to receive proof of postage through its app when dropping off parcels at postboxes.
  • This improvement is part of Royal Mail's effort to accommodate increasing numbers of smaller parcels sent by customers using second-hand marketplaces.
  • Nick Landon, Chief Commercial Officer at Royal Mail, stated that the service is important for proving when and where items are posted.
  • Royal Mail has a network of 115,000 postboxes, providing convenient drop-off options located within half a mile of 98% of addresses.
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Parcel and Postal Technology International broke the news in on Tuesday, March 11, 2025.
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