Software update makes HDR content “unwatchable” on Roku TVs
- Roku released a software update around early May 2025 that caused HDR content on certain Roku TVs to display washed-out colors, making shows hard to watch.
- The issue appears linked to Roku OS version 14.5 and primarily affects TCL, Hisense, and Sharp TV models running the Roku interface, while streaming sticks remain unaffected.
- Multiple popular streaming apps like Disney+, Netflix, Amazon Prime Video, Apple TV+, and YouTube TV show the washed-out HDR problem, which users first reported on Roku forums about a week prior.
- On May 1, 2025, a Roku representative acknowledged the issue with washed-out HDR colors on Disney+ and asked users to share specific information to assist in identifying and fixing the problem.
- This HDR display problem disrupts viewing on affected TVs and suggests Roku may need to issue a rollback or fix soon, but no clear timeline for resolution is available yet.
15 Articles
15 Articles
Fury over Roku picture quality issue affecting TVs leaving shows 'ruined'
ROKU users have been complaining for days about a mysterious issue impacting the video quality on their TV. Waves of viewers have taken to the company’s forum to report “washed out” colours. Roku users say the problem ruins their favourite showsRoku GettyThe Disney+ was reported as the first app affected – though it appears to hit any streaming app[/caption] Initial cases cite problems with the Disney+ app specifically but more people have come …
Roku is looking into complaints about washed-out HDR streams
Roku is investigating user reports of washed-out colors when streaming HDR content from Disney Plus, according to a thread on the Roku issue tracking board. However, the issue seems to go beyond that, affecting almost any app for Roku TVs, suggest user comments on the thread over the last week. The problem appears to be tied to a recent Roku software update. A community moderator called RokuEmmanuel-D writes in an update from Thursday that the c…


Sky issues update after customers complain of TVs going blank due to glitch
SKY has issued an update after a small number of Sky customers reported issues with their TV leaving some channels blank or showing a mysterious error message. The “frustrating” bug appears to affect some Sky Glass TVs, the company’s internet-streamed product. And at the moment there doesn’t appear to be a permanent fix, only temporary workarounds. The first reported issue dates back to mid-April, when a viewer said channels fail to load and sho…
Sky Glass UK Customers Suffering Black Screen and Content Display Bugs
Some customers of Sky’s broadband-based Sky Glass pay TV streaming service and device, including those on both their first and latest second generation TV sets, appear to be suffering from a frustrating bug that is disrupting their ability to view content (TV channels, streaming apps etc.) – often showing black screens, incorrect audio or error messages. The majority of the problems appear to have started in early April 2025, although we did fin…
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