US EditionRethinking patient payments: Why billing is the new frontline of patient care
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Rethinking patient payments: Why billing is the new frontline of patient care
Health care executive Blake Walker discusses his article, "From caregivers to collectors: Navigating the new landscape of patient payments." He describes a perfect storm impacting provider groups: the significant rise in patient financial responsibility due to high-deductible health plans, the growth of health care consumerism where patients demand better experiences (with up to 50 percent willing to switch providers over billing issues), and th…
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