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​Race to the Bottom: American Airlines Restricts Standby Assistance to All But Elite Passengers​ - The Bulkhead Seat

Summary by thebulkheadseat.com
American Airlines has just unveiled another customer unfriendly policy. Airport agents are not allowed to assist passengers that wish to standby for an earlier flight unless they hold Platinum Pro or higher elite status. @AmericanAir crap service DFW, gate agent refused to help us, stood on phones 30m and stated they didn’t “have time to help me”! Brianna didn’t even attempt to assist, 13 extra seats Honest truth would rather be on phones then …
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thebulkheadseat.com broke the news in on Friday, March 28, 2025.
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