Schools, Hospitals, gendarmerie... These Public Services that the French Love the Most

Le Figaro

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DECRYPTAGE - The first barometer of public services reveals that the majority of citizens are satisfied with the state's action in their daily lives.

Liberation

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The proportion of satisfied users is lower among "more vulnerable populations", including those reporting significant difficulties with Internet use, supports the report submitted by the Ministry of Public Service.

L'Essor

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A little more than two thirds of users say they are satisfied with the quality of public services, according to a study presented on Monday 2 June by Laurent Marcangeli, Minister of the Public Service. In particular, three services collect very high satisfaction rates among users, with at the head of the school (81%), followed by hospitals (80%) and the Gendarmerie (78%). These figures come from a questionnaire survey carried out by the Ministry…

lesechos.fr

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The Ministry of Public Action launched this Monday an annual barometer of public services. It shows a strong satisfaction, a fortiori in direct relations with agents, but also identifies black spots.

nicematin.com

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The Minister presents the main results on a trip to Dijon. Almost all respondents (94%) report having had at least one interaction with a public service in the last 12 months. Of these 94% of users, 69% say they are satisfied with the quality of the service.

franceinfo.fr

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People who are less comfortable with the Internet or young people are among the least satisfied. A good point is given for the benevolence and respect felt during their contacts with the agents.