Probe reveals major flaws in Holly Springs utility systems

'Death spiral': Report outlines failings of Holly Springs Utility District

A report released by the Mississippi Public Service Commission detailed several failings at a Mid-South utility department, including what the report calls a "death spiral" in the utility's metering infrastructure.

Probe reveals major flaws in Holly Springs utility systems

MEMPHIS, Tenn. -- An independent investigator has submitted a final report on the Holly Springs Utility District to the Mississippi Public Service Commission, Commissioner Chris Brown announced in a statement on Tuesday morning. This comes after the MS PSC hired Silverpoint Consulting to conduct a third-party investigation into HSUD due to several complaints from HSUD customers. Silverpoint was asked to evaluate system operations, maintenance pr…

Report pans city’s role in Holly Springs utility issues

“Allowing them any more time would be fruitless as well as disrespectful to the utility’s long-suffering customers,” the investigation says.

Years of mismanagement led to unreliable state of Holly Springs Utility Department, report finds - SuperTalk Mississippi

An independent firm tasked with assessing the scope of service provided by the Holly Springs Utility Department has validated complaints from disgruntled ratepayers who have maintained that they, for years, have endured frequent power outages with no clear solutions offered by those in authority. Last August, the Mississippi Public Service Commission tabbed Silverpoint Consulting to investigate the adequacy of electric, gas, water, and sewer ser…

Investigation Finds Chronic Mismanagement at Holly Springs Utility District

HOLLY SPRINGS, Miss.–Holly Springs Utility District has been under scrutiny because of a noted decline in service reliability and Tuesday a third-party investigator with Silverpoint Consulting, submitted a report based on their investigation to the Mississippi Public Service Commission. Commissioner Chris Brown said in a statement that the report cites neglect as the main problem. The utility’s metering system is inadequate because of “chronic m…

Massive Failures Uncovered in Holly Springs Utility Department

The TVA’s complaint claims HSUD is financially insolvent and unable to support necessary operations or make overdue infrastructure investments.