US EditionPOSB unveils 24-hour Contact Centre facility
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POSB unveils 24-hour Contact Centre facility
Nqobile Bhebhe, Online Reporter THE People’s Own Savings Bank (POSB) has unveiled a 24-hour contact center that seeks to boost service delivery and efficiency in line with its enhanced investment in technology and innovation thrust. The contact centre is envisaged to handle all enquiries, complaints and feedback related to POSB’s products and services that include savings accounts, loans, […]
POSB unveils 24/7 contact centre
Judith Phiri, Business Reporter THE People’s Own Saving Bank (POSB) has unveiled a 24/7 contact centre to provide round-the-clock service to its customers and partners. The contact centre will handle all inquiries, complaints and feedback related to POSB’s products and services, such as savings accounts, loans, cards, investments and other banking services. In a statement, POSB said the 24/7 contact centre was part of its ongoing efforts to en…
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