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Peachland rental home not as promised, family of 5 left homeless

Kayla Holmes, Carl Marchtaler, their three children, and five pets moved to a rented four-bedroom house on Sutherland Road, Peachland, on May 2, 2025.
They agreed to rent the house after viewing it through a video call because the landlord explained that some areas were still being renovated, making a complete walkthrough unavailable.
Upon arrival, the family found the house unfinished with locked bedrooms, one being a makeshift room with curtain walls and exposed wires, which the landlord would not unlock without extra payment.
Holmes explained that two rooms were kept inaccessible unless they paid additional fees, prompting them to contact the police, who assisted in recovering nearly half of their deposit and first month’s rent.
The family remained without a home for May, living in a camper and considering RV travel; meanwhile, the listing was updated to exclude the master bedroom from the base rent of $3,000, with no landlord response to inquiries.

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