Patient Self-Scheduling: Does It Really Work?

Patient Self-Scheduling: Does It Really Work?

Letting patients schedule their own appointments sounds great in theory. Fewer phone calls, faster booking, better access. But many practices still hesitate to implement self-scheduling amidst worries about incorrect visit types, double-booked slots, or too many gaps in the day. So, does patient self-scheduling actually work? Yes—but only when it’s thoughtfully designed and supported by the right tools. What Makes It Worth Considering First, let…