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Patient satisfaction with GP services improves, survey finds

GLOUCESTERSHIRE, ENGLAND, JUL 10 – Improvements in GP telephone, website, and booking systems led to 76% of respondents rating their overall experience as good or very good, according to the 2025 GP Patient Survey.

  • Patient satisfaction with GP services improved, with 75% of 702,000 respondents reporting a good experience, according to the latest GP patient survey by Ipsos for NHS England.
  • Overall contact experience with family doctors rose to 70%, up from 67% last year, indicating better communication.
  • 53% found it easy to contact their practice by phone, while 49% found it easy to use the NHS App, showing year-on-year increases in accessibility.
  • Louise Ansari from Healthwatch England emphasized the importance of improving access to primary care due to declining public satisfaction with the NHS.
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Patient satisfaction with GP services improves, survey finds

The latest GP patient survey, which is carried out by Ipsos for NHS England, found 75% of 702,000 respondents had a good experience at their practice.

·London, United Kingdom
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nhsdorset.nhs.uk broke the news in on Thursday, July 10, 2025.
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