Patient satisfaction with GP services improves, survey finds
GLOUCESTERSHIRE, ENGLAND, JUL 10 – Improvements in GP telephone, website, and booking systems led to 76% of respondents rating their overall experience as good or very good, according to the 2025 GP Patient Survey.
- Patient satisfaction with GP services improved, with 75% of 702,000 respondents reporting a good experience, according to the latest GP patient survey by Ipsos for NHS England.
- Overall contact experience with family doctors rose to 70%, up from 67% last year, indicating better communication.
- 53% found it easy to contact their practice by phone, while 49% found it easy to use the NHS App, showing year-on-year increases in accessibility.
- Louise Ansari from Healthwatch England emphasized the importance of improving access to primary care due to declining public satisfaction with the NHS.
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Sussex patients report high satisfaction with GP services in latest NHS survey
Patients across Sussex have expressed strong satisfaction with their local GP practices, according to the latest findings from the national GP Patient Survey released yesterday by NHS England.
·Lewes, United Kingdom
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